Score Energy Limited Warranty Terms for Gas Generator Sale and Repair

GENERAL TERMS AND CONDITIONS OF SALE
Score Energy Limited

Warranty Terms for Gas Generator Sale and Repair

Revison: 3

11th July 2014

1.0 Labour and Workmanship
The Company warrants that all work performed by the Company shall be free from defects in workmanship. The Company will provide free of charge at its Wellbank Facility in Scotland, all labour necessary to make good such defects as are shown to the reasonable satisfaction of the Company to be due to the Company’s workmanship and which become apparent within the period specified below under section 8.0 “Duration of Warranty”.

2.0 Parts and Material
2.1 Where materials, component parts or sub assemblies are supplied and fitted by the Company in the course of work on Buyer’s equipment, the Company warrants that such materials, component parts and sub assemblies are free from defects. Should it be shown to the reasonable satisfaction of the Company that a defect has become apparent in any such material, component, part or sub assembly within the period shown below under section 8.0 “Duration of Warranty”, the Company shall undertake to repair it at its option, or provide for the replacement of, any such offending item free of charge at the Company facility.
2.2 The Company makes no warranty in respect of materials or parts supplied by the Buyer for fitting to the Buyer’s equipment by the Company. Furthermore, the Company makes no warranty in respect of any parts supplied by the Company from a source specified by the Buyer, other than the Company.
2.3 The Company makes no warranty of materials or parts which have previously been rejected during inspection, or where there is uncertainty as to remaining useful life, and are fitted to the engine under the Buyer’s specific instruction.

3.0 Notification of Warranty Claim
The obligation of The Company with respect to any claim under these Warranty Conditions shall be conditional upon the Buyer notifying the Company in writing to the Customer Support Manager of such warranty claim within fourteen (14) days of discovery by the Buyer of the defect to which the claim refers.

4.0 Storage Prior to Installation
Where the gas generator is to be stored for any period prior to installation, acceptance by the Company of any claims under these Warranty Conditions is conditional upon the gas generator being stored in a “Bagged” condition and otherwise in accordance with the recommended storage procedures and conditions laid down in the Maintenance Instructions prepared by the original equipment manufacturer.

5.0 Removal and Re-Installation
All costs associated with the removal or re-installation of the gas generator or part thereof which is the subject of any claim under these Warranty Conditions is the responsibility of the Buyer.

6.0 Transportation
All transportation, customs, tax, insurance and other charges involved in returning a defective-gas generator or part thereof to The Company for rework under these Warranty Conditions or, after such rework has been carried out, in returning the gas generator or part thereof to the Buyer, are for the Buyer’s account.

7.0 Site of Rectification
Any work carried out by the Company under these Warranty Conditions shall be performed at the Company’s Wellbank Facility in Scotland, unless otherwise agreed. If it is agreed between the Company and the Buyer that it would be expedient to carry out rectification work under these Warranty Conditions at the Buyer’s site, the Buyer shall pay the Company for all reasonable travel and living expenses required in connection with the attendance of the Company’s personnel at the Buyer’s site. The Buyer shall also bear the cost of shipping any replacement material required from the Company’s Wellbank Facility together with any other costs that may be incurred by the Company that would not otherwise have been incurred had the work been carried out at the Company’s Wellbank Facility.

8.0 Duration of Warranty
8.1 Claims under these Warranty Conditions shall only be considered by the Company in respect of defects which become apparent and are notified by the Buyer in writing to the Company before the expiry of the following:-

a) Gas Generators and Modules
(i) 12 Months from installation; or
(ii) 18 months from delivery; or
(iii) 36 months in the Company approved storage conditions subject to a 6 monthly check by the Company personnel which is chargeable; or
(iv) 500 Cycles or Running Time of Avon exceeds 1,000 hours at Peak Rating; or
(v) 8,000 hours at Base Rating;
whichever of the above limitations (calendar time, cycle, running time) occurs first.

Calendar Time

Operating Time

Operating Cycles

Peak Rated Loading

12 months

1,000 hours

500 Cycles

Base Rated Loading

12 months

8,000 hours

500 Cycles

Note1 – a cycle is defined as a gas generator start from rest and acceleration to operating power. Note2 – in an Avon mixed rating application the Base Rated hours above are reduced by the actual Peak hours run multiplied by a factor of five.

b) Components (Repair of Spares)
(i) 12 months from installation; or
(ii) 36 months from delivery, subject to components being stored in suitable storage facilities in accordance with OEM criteria; or
(iii) Running Time of Components exceeds 1,000 hours at Peak Rating; or
(iv) 8,000 hours at Base Rating;

whichever of the above limitations (calendar time, running time) occurs first.

c) If the Company replaces or renews any part then these Warranty Conditions shall apply to the part so replaced or renewed provided however the foregoing shall not serve to extend any warranty beyond 24 months from completion of the original repair and overhaul.
9.0 Use of Equipment
The obligations of Score Energy under these Warranty Conditions shall not be applicable in the event that:

  1. (i) the gas generator, its accessories or any part thereof has suffered any misapplication, mis-use, accident, abuse or negligence or has been installed, operated, maintained, stored or packed for transportation other than in full accordance with the original equipment manufacturer recommendations; or
  2. (ii) Score Energy does not commission or oversee the commissioning of the Rolls-Royce Avon

10.0 Right of the Company to Inspect Defects
The rights of the Buyer under these Warranty Conditions, unless otherwise agreed in writing by the Company, shall not apply in the event that a generator, or any accessory or part thereof, being the subject of a warranty claim, is dismantled or removed from the gas generator other than by the Company or its nominee.

 11.0 Obligations and Special Conditions 
The obligation of the Company under these Warranty Conditions shall be conditional upon the Buyer keeping records of the gas generator’s operation and maintenance and the gas generator and part(s) times adequate to support any claims hereunder. All such records shall be open to inspection by the Company.

Our advanced and specialist testing procedures and facilities ensure that all parts we overhaul and repair meet our exceedingly high level of quality.

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